Privacy Policy

 

Privacy Policy

 

We care about your privacy.  This notice tells you about how we collect, use and share your personal information as it relates to the use of our website.

 

This privacy statement covers the services provided by our website. The purpose of this statement is to tell you what information is collected about you when you visit our site, how this information is used, if it is disclosed and the ways in which we protect your privacy.

 

Throughout this Privacy Policy, when we refer to ‘us’ we mean Tom Garfield and associated people as relevant to this privacy policy.

 

tomgarfield.co.uk (our site) is a site owned and operated by Tom Garfield, who is me, writing this privacy notice. (Hi!)

 

What information might we collect from you?

Personal data refers to data which relates to a living individual who can be identified from the data held. We take the protection and respect of this data seriously. We’re going to assume you are a living individual.

 

You’ll notice that on our forms that we ask for some information about you so that we can contact you and deal with your enquiry. (Seriously if you’re a business owner that wants more customers then you should make an enquiry because we can help you with that).

 

We only ask for information that we need to deal with your enquiry and we will only ever use the information for the reason it was intended. We will never share your information with anyone else without your explicit consent.

 

If you’ve signed up to receive our newsletter (thank you!) then we will only ever send you emails from us, and we will NEVER sell your data.

 

Some of the information we might collect through our website:

  • First name
  • Last name
  • Phone number
  • Email address
  • Any personal details you leave within the message field on our forms
  • Your consent to receive marketing emails and information from us

We also might collect personal information about:

  • Visits to our website
  • Enquiry information

Where do we collect your personal data from?

  • Online forms
  • Phone calls
  • Emails
  • We use a third-party service on our website to manage enquiry forms.

 

How do we use your personal data?

  • To get in touch with you if you enquire about our services
  • Notify you about relevant changes or important information
  • Check the accuracy of information you have provided to us either personal data or specific information relevant to any treatments or care you receive from us
  • Sending you our occasional newsletter (sign up here)

If you do sign up to receive our newsletter via email we may occasionally contact you to help us evaluate and improve the service that we offer, we love feedback.

We will never automatically sign you up for email newsletters.

You have the right to withdraw consent at any time, all of our email communication will give you the opportunity to unsubscribe after you have signed up.

If you inform us that you wish to cancel an email subscription we will remove you from our mailing list immediately and your details will be deleted from our records.

Profiling

We want to make your experience with us as personal as possible. In order to do this, we may analyse your personal information to create a profile of your interests and preferences so that we can contact you (if consent has been obtained) with information relevant to you. That just means we might record that you are interested in a particular service so that we can send you relevant information in future.

Non-personal data

Google Analytics

We collect non-personal data through a third-party service, Google Analytics to collect standard internet log information. This information helps us to continuously make improvements to our site that will improve your experience with us and help to inform our marketing choices. This information cannot be traced back to you.

We might collect the following non-personal data:

Device type

Location

Browsing activity

We use a Google Analytics code on our site to gather statistical information. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

Google analytics is actually a big part of how we help businesses get more from their websites. If you don’t have it, or want help using it properly to get great insights from your website, then you should definitely get in touch.

Log files

Log files allow us to record visitors’ use of the site.  This site’s administrative team (ha, team, it’s just me) puts together log file information from all our visitors, which we use to make improvements to the layout of the site and to the information in it, based on the way that visitors move around it. Log files do not contain any personal information about you.

If you receive the HTML-formatted version of a newsletter, your opening of the newsletter email is notified to us and saved.  Your clicks on links in the newsletter are also saved. These and the open statistics are used in aggregate form to give us an indication of the popularity of the content and to help us make decisions about future content and formatting

Confidentiality and security

We fully comply with Data Protection Legislation including the Data Protection Act (1998) and the GDPR (2018)

Any information you provide will be held securely and in accordance with the Data Protection Laws.  Whilst we will use industry standard technology designed to keep your personal data safe, please bear in mind though that it is impossible for us to guarantee that impenetrable security measures are in place. Consequently, you acknowledge that there may be circumstances (albeit highly unlikely) in which unauthorised persons may access your personal data. We can’t guarantee that we are better than all the hackers in the world. We’re sorry. But seriously, it’s incredibly unlikely that anyone would want to hack little old us. We’ve got like 5 email subscribers. (You should be number 6 please).

We may disclose your personal data if we reasonably believe we are required to do so by law, like if you go missing and end up getting found in the woods because you’ve had enough of it all and want to live off-grid. Good on you we say.

Accessing your personal information

We try to be as open as possible on what information we hold. You have the right to access the personal information we hold about you at any time. If you wish to do this, please contact us. If we do hold information about you, you can ask us to correct any mistakes or request it to be deleted from our records.

Cookies

When we provide services, we want to make them easy, useful and reliable.  Where services are delivered on the internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone. These include small files known as cookies.  They cannot be used to identify you personally.

These pieces of information are used to improve services for you through, for example:

  • enabling a service to recognise your device so you don’t have to give the same information several times during one task;
  • recognising that you may already have given a username and password so you don’t need to do it for every web page requested; and
  • measuring how many people are using services, so they can be made easier to use an there’s enough capacity to ensure they are fast.

You can manage these small files yourself. Click here to learn more about cookies, what they are and how to manage them.

Cookies for improving service

Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This is to ensure that the service is available when you want it and fast.

 

This site uses cookies for collecting non-personal user information from the site. This site does not collect any information about you except that required for system administration of the website.

 

Cookies are pieces of data created when you visit a site, and contain a unique, anonymous number. They are stored in the cookie directory of your hard drive, and do not expire at the end of your session. Cookies do not contain any personal information about you and cannot be used to identify an individual user. If you choose not to accept the cookie, this will not affect your access to the majority of facilities available on our website.

 

Although your browser may be set up to allow the creation of cookies, you can specify that you be prompted before a site puts a cookie on your hard disk, so that you can decide whether to allow or disallow the cookie.  Alternatively, you can set your computer not to accept any cookies.

 

This site uses Google Analytics code to gather statistical information. For more information on how Google Analytics processes this information, visit www.google.com/analytics.

 

Links to other websites

This privacy policy only relates to our site and does not cover any links within this site to other websites. We encourage you to read the privacy statements on the other websites you might visit after clicking on an external link.

 

Contact details

If you have any questions regarding our use of data, your privacy or the details about your care with us, please contact:

 

Ellie Garfield

office@tomgarfield.co.uk

07393951120

 

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make big old massive changes to this policy, we will notify you on our home page.

 

If you actually read the whole thing, go you. Well done for being sensible about your data.