About us

Who we are.  What we believe.

We want to help the best health businesses find and attract their ideal patients. We know how busy you are, and we know you don’t have time to mess around when it comes to marketing. We’re healthcare marketing experts, so we can get results quicker, do more without you handholding, and produce more for you than other, more general marketing companies.

Tom Garfield with laptop in coffee shop

Tom Garfield

Hi, I’m Tom!

Read about Tom

I’ve been a marketer for over 12 years, helping businesses develop websites & marketing strategies. 

Throughout my marketing career, I always had some medical web design and marketing clients but didn’t specialise until I worked in house as Digital Marketing Lead for KIMS Hospital, Kent’s largest independent hospital.

During my 5 years at KIMS Hospital, I built the digital strategy from the ground up, and worked with the wider team, including agencies and in-house colleagues, to grow the hospital’s reputation and generate thousands of new private patients.

I’m dedicated to making finding and choosing providers of private healthcare a better experience for everyone involved.

I now use my expertise to help independent healthcare providers elevate their brands online, generate new private patients and use digital technology to improve the patient experience.

 

Tom Garfield with laptop in coffee shop

Ellie Garfield

Hi, I’m Ellie!

Read about Ellie

I’ve been working in healthcare operations, marketing & administration for 10 years, both in the private sector and for the NHS.

My roles have covered everything from Receptionist to Office Manager of a multi-site physiotherapy clinic. I’ve always loved healthcare environments and have developed a first-hand understanding of how essential great patient care is.

Now, as an Operations Director of Tom Garfield Marketing LTD, I run the internal business ops, manage client projects and make sure we’re delivering excellent results and service.

I’m now studying digital marketing & website strategy and am currently working towards a Professional Diploma that will allow me to get more involved in strategic projects as the business grows and develops.

Our Values

Integrity

We will say and do what is in our clients’ best interest

Expertise

We will develop our specialist expertise to provide ever greater value

Excellence

We will strive for excellence in everything we produce

Originality

We will push the industry forward into new and better places

Collaboration

We will collaborate with our clients so we can do better marketing together

Warmth

We will be positive, approachable, friendly and kind to everyone we meet

Our Mission and Vision

Our mission is to make healthcare marketing better. We focus on better content, better design and better user experience.

Too many people are presented with frustrating, off-putting and confusing experiences when they find and choose healthcare services. We are committed to changing that.

We will work with ambitious healthcare businesses that share our commitment to creative work that’s clear, helpful, honest and complete. We will bring more personality and charm to the healthcare industry so that patients enjoy the experience of browsing and choosing these services.

We do that by working with our values front and centre and by only working with the right-fit clients that buy into this vision too. We push back on ideas we don’t believe are in the best interest of our clients or their patients.

We believe the best marketing is always collaborative. We teach our clients and share our expertise with them to give them the knowledge to do better marketing themselves, and to let us do better marketing for them.